Testimonials

EXCEEDED OUR SERVICE AND SALE EXPECTATION

We had started our journey with another agent but the total experience consisted of them dampening our expectations. Upon meeting Andrew and Samia they promised much and not only did they deliver, they exceeded our service and sale price expectations.  They cheerfully undertook many of the small and difficult tasks and offered several excellent referrals for tradespeople to smooth the process.  Their advice was always transparent, consistent and accurate. Their conduct was always in good spirit and the resulting sale has concluded with our gratitude and friendship. If you are trying to decide which agent to use and have questions, feel free to ask Riverview Realty for our contact details.  Ian Irwin and Julie Haraksin. Client Survey Results 1)      Did your experience with the sales team at Riverview Realty meet your expectations?Response: Top Score - Much better 2)      In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?Response: Top Score – Excellent 3)      Overall Agency Rating – Were you satisfied with the team at Riverview Realty?Response: Top Score - Extremely satisfied 4)      How likely are you to recommend Riverview Realty to others?Response: Top Score - Extremely likely

Julie Haraksin & Ian Irwin

NEVER HAD SUCH A POSITIVE EXPERIENCE

Dear Samia and AndrewWe can't begin to thank you for the exceptional result you achieved with regards to the sale of our house in Lane Cove.Over the twenty three years we have purchased and sold homes, we have met many agents.  Never have we had such a positive experience as when we were working with you both.  You were very thorough and professional, and did a lot more for us than we ever expected.  We believe your extensive experience, market knowledge and approachable manner were the essence of attaining such a great result for us.  We really appreciated how you were on top of things and how you kept us informed every step of the way.  We have already recommended Riverview Realty to all our friends and family members!  In the future, we will be calling on you both and look forward to working with you again soon. With Best Wishes,Andrew and Margie Duncan

Andrew & Margie Duncan

TRULY A HIGH CALIBRE TEAM

Isabella wrote: "Hi Andrew and Samia, Both John and I would like to extend our appreciation for the friendly and professional way you conducted the sale of 47 Barwon Rd. Your selling campaign was the result of all your hard work and we are very grateful for all the steps you took personally and professionally to achieve a successful outcome. You went above and beyond our expectations and made us feel like you were really working to achieve the best outcome for us. The service, personal attention and generosity we received from Riverview Realty was exceptional and unexpected, you are truly a high calibre team. Your knowledge and key contacts with tradespeople made the experience of selling our home less stressful through all your efforts in the tight timeframe to get the house ready to market. We had a deadline to work towards and you led the project down to the exact date and managed all stakeholders with accuracy. We would highly recommend Andrew and Samia from Riverview Realty to help you with your sale, as you could not ask for better Realtors to assist and guide you through this process." Independent Survey Results 1)      Did your experience with the sales team at Riverview Realty meet your expectations?Response: Top Score - Much better 2)      In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?Response: Top Score – Excellent (client added Amazing) 3)      Overall Agency Rating – Were you satisfied with the team at Riverview Realty?Response: Top Score - Extremely satisfied (client added Awesome) 4)      How likely are you to recommend Riverview Realty to others?Response: Top Score - Extremely likely

Isabella & John Lynch

TICKED ALL THE BOXES

Hi SamiaWhen it came to filling out the customer survey I ticked all top score boxes, I thought my responses were too good to be true, but on reflection they were true and correct. Thanks again. Independent Survey Results 1)  Did your experience with the sales team at Riverview Realty meet your expectations?Response: Top Score - Much better 2)  In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?Response: Top Score - Excellent 3)  Overall Agency Rating – Were you satisfied with the team at Riverview Realty?Response: Top Score - Extremely satisfied 4)  How likely are you to recommend Riverview Realty to others?Response: Top Score - Extremely likely

C. Wallace

WENT THE EXTRA MILE TO DELIVER EXCEPTIONAL SERVICE

We recently sold our house through Andrew and Sami, and we were very impressed with their integrity and service. Their market appraisal was spot on, and they regularly went the extra mile to deliver exceptional service and assistance to us, beyond what we could reasonably have expected from agents. Highly recommended, with excellent local and market knowledge. Independent Survey Result1) Did your experience with the sales team at Riverview Realty meet your expectation?Response: Top Score - Much Better 2) In regard to communication, transparency and trust. What was your overall agent engagement like with sales representatives at Riverview Realty?Response: Top Score - Excellent 3) Overall agency rating.  Were you satisfied with the team at Riverview Realty?Response: Top Score - Extremely satisfied 4)  How likley are you to recommend Riverview Realty to others?Response: Top Score - Extremely Llikely

Jeff & Karen Brown

THE RIGHT MAN IN THE RIGHT PLACE

After purchasing our house from you twenty years ago, we thought it was serendipitous to find the brochure promoting Riverview Realty in our letterbox just when we were talking about selling.   Seeing your friendly face on the brochure(and remembering how good you were when we purchased 20+ years ago) it seemed that the right man was in the right place and it was time to move forward and put our plans into action.As you well know, the whole selling process is more than a bit stressful and you, as an estate agent get to deal with people when they are at their worst!  Thank you for your unfailing patience, courtesy, kindness and helpfulness.  Your offers of help and tools to help get the jobs done, whenever we needed it, were gratefully appreciated.We thank you for not pushing us into unnecessarily expensive advertising campaigns.  We feel your approach to the market and your selling strategies offered the best value for our money.

Les & Annette Mulder

OUR FIGURE AFTER PAYOUTS WAS WHAT WE THOUGHT WE WOULD SELL FOR

Independent Survey Results 1)  Did your experience with the sales team at Riverview Realty meet your expectations?Response: Top Score - Much better 2)  In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?Response: Top Score - Excellent 3)  Overall Agency Rating – Were you satisfied with the team at Riverview Realty?Response: Top Score - Extremely satisfied 4)  How likely are you to recommend Riverview Realty to others?Response: Top Score - Extremely likely

Kate & Roy Spurway

MY WIFE AND i COULD NOT BE HAPPIER

Andrew and Samia provided a complete selling service offering excellent advice on preparing our house for sale, organised tradesmen to do it promptly and cost effectively.  They also put me in touch with a good conveyancing company.  Their estimate of a selling price was substantially higher than the other  (well known) agents I considered, but was proved accurate when the house sold within days of going on the market.  My wife and I could not be happier with the process and outcome. Independent Survey Results 1) Did your experience with the sales team at Riverview Realty meet your expectation?Response:Top Score -Much Better 2) In regard to communication, transparency and trust - What was your overall agent engagement like with sales representatives at Riverview Realty?Response: Top Score - Excellent  3) How helpful were the sale representatives at Riverview Realty?Response: Top Score - Extremely helpful 4) Overall Agency Rating - Were you satisfied with the team at Riverview Realty?Response: Extremely satisfied                                       5) How likely are you to recommend Riverview Realty to others?Response: Extremely likely                                                          

Paul Lane

RESULT ACHIEVED WAS BEYOND BELIEF

Selling a home is certainly not fun.  Samia and Andrew immediately make you feel welcome and part of their families. The result achieved was beyond belief and their help and support after the sale was greatly appreciated. Independent Survey Results 1)  Did your experience with the sales team at Riverview Realty meet your expectations?Response:  Top Score - Much Better  2)  In regard to communication, transparency and trust – What was your overall agent engagement: like with sales representatives at Riverview Realty?Response: Top Score - Excellent 3)  How helpful were the sales representatives at Riverview Realty?Response:  Top Score – Extremely helpful 4)  Overall Agency Rating – Were you satisfied with the team at Riverview Realty?Response: Top Score - Extremely satisfied 5)  How likely are you to recommend Riverview Realty to others?Response: Top Score -Extremely likely

Sue Holgate

14 Yallambee Road Riverview

We had started our journey with another agent but the total experience consisted of them dampening our expectations. Upon meeting Andrew and Samia they promised much and not only did they deliver, they exceeded our service and sale price expectations.  They cheerfully undertook many of the small and difficult tasks and offered several excellent referrals for tradespeople to smooth the process.  Their advice was always transparent, consistent and accurate. Their conduct was always in good spirit and the resulting sale has concluded with our gratitude and friendship. If you are trying to decide which agent to use and have questions, feel free to ask Riverview Realty for our contact details.  Ian Irwin and Julie Haraksin. Client Survey Results 1)      Did your experience with the sales team at Riverview Realty meet your expectations?Response: Top Score - Much better 2)      In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?Response: Top Score – Excellent 3)      Overall Agency Rating – Were you satisfied with the team at Riverview Realty?Response: Top Score - Extremely satisfied 4)      How likely are you to recommend Riverview Realty to others?Response: Top Score - Extremely likely

Ian Irwin and Hulie Haraksin